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Shazam Text Fraud Alerts

Multiple customers have notified us that they’ve received text messages  claiming that their debit card is locked.  The text message is generic, and does not contain anything specifying it is from Security Savings Bank or our card provider, SHAZAM.  The following is information that will help you recognize legitimate Fraud Alert Text Messages from Shazam, our debit card processor.

Keeping your account safe and secure is our highest priority 
As part of our debit card protection program, when suspicious activity is detected on your debit card, you will receive a fraud text.

If you receive a “fraud alert”, reply Yes or No to confirm or deny the activity.

• If you reply “NO” (the activity is fraudulent), you’ll quickly receive a follow up text to let you know that a SHAZAM Fraud specialist will call you soon to help protect your account. Your debit card will automatically be blocked to prevent any additional fraudulent activity.
• If you reply “YES” (the activity was legitimate), you can continue to use your debit card as normal. If you don’t reply to the text or your phone number is not a mobile number, we’ll attempt to reach you via automated voice call.

So you don’t miss any alerts, please save this number to your contacts:
LEGITIMATE TEXT MESSAGE ALERTS
WILL COME FROM:  72718

Shazam Text Fraud Message
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